Imphal Cabs – Rules & Regulations 

These are typical operational rules that most cab services in India follow (and which passengers and drivers usually must comply with), aligned with Indian transportation law (like the Motor Vehicles Act) and general industry practices.

📌 1. Booking & Confirmation

  • Cab bookings must be confirmed before trip starts (via app, call, WhatsApp, etc.).

  • Passenger and driver details should match booking records.

👤 2. Driver Requirements

Drivers must:

  • Have a valid driver’s license and vehicle must be commercially registered.

  • Show their ID to passengers on request before the trip begins.

  • Behave courteously with passengers and avoid rude conduct.

  • Not use alcohol or intoxicants while on duty.

  • Follow all traffic rules (signals, speed limits, seat belts).

📍 3. Vehicle Standards

  • Vehicle must be clean, properly maintained, and roadworthy.

  • If required by local transport authority, the taxi must have a working taximeter and proper permits.

  • Passenger safety features (seat belts, functional lights) must be available.

💰 4. Fares & Payments

  • Fare should follow transparent pricing as agreed at booking.

  • No hidden charges unless pre-informed (toll, waiting time, night charges).

  • Passengers must pay fare after the trip ends or before trip starts if prepaid.

📍 5. Trip Operations

  • Drivers should reach pickup location at scheduled time.

  • End Trip Reporting means reporting trip details (fare, distance, time) once the passenger is dropped off.

  • Drivers must not abandon trips mid-journey without valid reason.

🛑 6. Passenger Conduct

Passengers should:

  • Behave respectfully and not disturb the driver.

  • Pay fare as agreed and not damage vehicle property.

  • Wear seat belt and follow safety advice of driver.

📋 7. Safety Rules

  • Confirm vehicle and driver details match booking.

  • In some services, real-time tracking and emergency panic features may be enabled.

  • Women passengers can often choose a female driver where available (recent Indian rule update for safety).

🚨 8. Legal Compliance

  • All operations must comply with the Motor Vehicles Act, 1988 and any local transport authority rules.

  • Violations (no license, no permits, reckless driving) can lead to fines or service bans by RTO/police.

📝 Common Example Rules (Driver Side)

Drivers must:
✔ Arrive on time at pickup
✔ Wear neat clothing / uniform
✔ Not consume alcohol/drugs while on duty
✔ Respect passengers and their belongings
✔ Follow traffic laws and safety standards
✔ Submit End Trip report once the trip is completed

📝 Common Example Rules (Passenger Side)

Passengers must:
✔ Pay fare as agreed
✔ Not fight / be abusive
✔ Wear seatbelt
✔ Follow basic safety and hygiene