Privacy Policy
1. Information We Collect
We may collect the following information when you use our website or book our services:
- Name
- Mobile number
- Email address
- Pickup and drop-off locations
- Travel dates and booking details
- Payment information (processed securely through third-party payment providers)
- IP address and browser information for security and analytics purposes
2. How We Use Your Information
Your information is used to:
- Process bookings
- Communicate booking confirmations and updates
- Provide customer support
- Improve our services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
3. Payment Security
Payments are processed through secure third-party payment gateways. We do not store your complete debit or credit card information on our servers.
4. Sharing of Information
We do not sell or rent your personal information.
Information may be shared only with:
- Drivers assigned to your booking
- Payment service providers
- Government authorities where legally required
- Trusted service providers assisting in business operations
5. Hotel Listings
Hotels displayed on our website are provided solely as reference information.
We do not book hotel accommodations for customers unless specifically stated. Any communication or transaction with a hotel is solely between the customer and the hotel.
6. Cookies
Our website may use cookies to improve user experience, analyze website traffic, and remember user preferences.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
8. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your information where legally permissible
- Contact us regarding any privacy concerns
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be published on this page with the latest revision date.
10. Contact Us
If you have any questions regarding this Privacy Policy, refunds, or our services, please contact us using the contact information provided on our website.
